Jetstream Sub-Processors

This page provides a list of sub-processors that Jetstream uses to provide services to our customers. Our web-based application and desktop application have a different set of processors and different opt-in/opt-out capabilities.

Web-based version of Jetstream

Sub-Processor NameFunctionLocationOptional / Allow opt-out
AmplitudeTelemetryUnited StatesNo
CloudflareInfrastructureUnited StatesNo
CloudinaryImage hostingUnited StatesYes, this processor is only used if you add images while creating a support ticket.
GoogleFile storage, Page analyticsUnited StatesFile storage is opt-in only if you use Google Drive to save and read files. Google Analytics is not optional.
MailgunEmailUnited StatesNo
RenderInfrastructureUnited StatesNo
RollbarAutomated bug trackingUnited StatesNo
Salesforce.comApplication coreUnited StatesNo